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  How To Use Your Own Custom Domain With Our Chained Certificate

If you are attaching a domain name to your tool, it must be secured with SSL encryption. This means that it must be accessible via the https:// secure protocol since the DoWellWebTools system sends personal information back and fourth from the browser to the server.

Using our chained certificate, we do all this for you, including pay for it (actually, it is included in your monthly fee). But you still need to do the following

  • register a custom domain name with your registrar
  • tell use the domain name so we can generate a certificate on your behalf
  • point the domain to our server
  • update your tool/website using the domain name via the web interface

This whole process can take less than 10 minutes. This step-by-step document assumes you are using GoDaddy.com.


  Important Note!

GoDaddy is consistently offering online cupons for as much as 35% off. Google "godaddy coupons" and don't give up until you find one.


Order Your Domain

Assuming you don't already have a domain name ordered,

  1. Go To Godaddy.com and order the domain.
  2. You don't need any of the other products or upgrades, but you are welcome to consider them.
  3. Choose 1-3 years. If you have the cash flow, go for 2 years and get an addl 10% off.
  4. Complete your order.



Tell Us Your Domain Name That You Want Us To Secure

We need to know your domain in order to secure your domain. Once we apply for the SSL for your domain, you will be sent an e-mail confirmation from GoDaddy.com. You just need to follow the link in the e-mail and approve it. Note: the approval e-mail is sent to the e-mail of the owner of the domain that your registrar has on file, so first make sure the e-mail is correct. Then, send us your domain using our contact form.


Validate Your Domain (GoDaddy)

GoDaddy (the registrar we use for the secure certificates), needs verification from you, the domain owner, that we can secure this domain on your behalf. There are two ways to validate this, one simple, and one not so simple.

Method #1: Click the link in the e-mail sent to you.

An email with an authorization link is sent to all of the following e-mail address @domaintobeauthorized, one of the email address needs to be in place before we start the process.

Email addresses: admin@[domain], administrator@[domain], hostmaster@[domain], postmaster@[domain], and webmaster@[domain]

Method #2: Modify your DNS

If you don't have any of these e-mail addresses setup, you need to request a TXT value from us that will be used to edit your DNS with your registrar.

Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.

You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses GoDaddy nameservers, see Manage DNS zone files.

Use the following information to create your TXT record:

For godaddy customers see https://ca.godaddy.com/help/add-a-txt-record-19232

*** Once you've created the DNS record, please let us know so we can complete the process on our end. ***


Point The Domain To Our Server

  1. Login to your GoDaddy account. https://www.godaddy.com/
  2. View your domains.
  3. Click on the domain that you are using for the tool.
  4. Click "DNS Zone File".
  5. Edit the "A Host" record "@"
  6. Make sure you are using their default name servers.

6. Change the IP Address to ""


Update Your Tool(s) (we often do this for you)

Now it's time to use the web browser, navigate to your tool that will be using this new domain, and update the tool with the domain.

  1. First go to the tool that you want the domain to forward to. So when someone types in the domain with no path (www.yourdomain.com) they will be taken to any one of your tools.
  2. Go to Configure >> Custom Header Image, Domain, Theme, and Menu.
  3. Enter your domain starting with the subdomain (usually www) in all lowercase in the secure domain area.
  4. Check the box indicating that this will be the landing page for the domain.
  5. Scroll down and click the "Configure" button.
  6. Repeat this step for every tool, except don't checl the landing page box.



  Important Note!

Once you change the domain, you may need to reload your page (shift and refresh) or restart your web browser. You will be logged off and you will need to log on again, because the logon is associated with a domain.

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